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Privacy Policy

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Effective Date: [Insert Date]
Last Updated: [Insert Date]

[Your Company Name] (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website [insert website URL] (the “Website”).

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1. Information We Collect​

We may collect and process the following information about you:

  • Personal Information you provide directly:

    • Name, email address, phone number, address (e.g. when requesting a quote or contacting us).

  • Technical Information automatically collected:

    • IP address, browser type, device information, pages visited, time and date of visit (via cookies and analytics tools).

  • Transaction Information:

    • Details of services you request, payments made, and correspondence with us.

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2. How We Use Your Information​​

We process your information for the following purposes:

  • To provide and manage our waste and recycling services.

  • To respond to enquiries, quotes, or booking requests.

  • To process payments and maintain financial records.

  • To improve our website, services, and customer experience.

  • To comply with legal and regulatory obligations.

  • For marketing communications (only if you have given consent).

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3. Legal Basis for Processing​

We rely on one or more of the following legal bases under UK GDPR:

  • Contract: Processing necessary to provide the services you request.

  • Legal Obligation: Compliance with applicable laws.

  • Legitimate Interests: For business improvements, fraud prevention, and service updates.

  • Consent: For email marketing and cookies (you may withdraw consent at any time).

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4. Sharing Your Information​​

We will not sell your data. We may share personal information with:

  • Service providers and contractors who support our business operations.

  • Payment processors (for billing purposes).

  • Legal or regulatory authorities if required by law.

  • Analytics providers (for website performance monitoring).

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5. Data Storage and Retention​

  • We store your data securely using encryption and access controls.

  • Personal information is retained only as long as necessary for the purposes set out in this policy, or as required by law.

  • When no longer needed, your data will be securely deleted or anonymised.

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6. Your Data Protection Rights​​

Under UK GDPR, you have the right to:

  • Access a copy of your personal data.

  • Correct inaccurate or incomplete information.

  • Request deletion of your data (where legally possible).

  • Restrict or object to certain processing activities.

  • Data portability (transfer your data to another provider).

  • Withdraw consent for marketing at any time.

To exercise these rights, please contact us at [Insert Contact Email].

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7. Cookies

Our Website uses cookies to improve functionality and analyse site usage. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy [insert link if separate].

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8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

[Your Company Name]
[Your Business Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

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